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Moving to London (Part II): The Viewing Process

Having taken the time to discover great flats and houses that match your needs, let’s say you’ve come across the perfect home. The next step that you’ll now need to take is to start organising a viewing. This is an exciting stage in your property rental journey, as you can finally see what the property looks like for yourself, picture your decorations on the walls, and check that the home fits all your requirements. The majority of agents will be able to do both in-person and virtual viewings (either by sending a video, or by doing a live video call), so if you are abroad or unable to travel, not to worry! Typically, you should look to start your first viewings 3 to 4 weeks before your planned move-in date. This will allow you to spend up to a couple of weeks on viewings, while still leaving plenty of time for paperwork and final admin tasks.

Considering that this is likely to be the only opportunity you will have to see the property before you move in, it is important to make the most out of your viewing. We’d recommend that you make a list of things you would like to check about the property, as well as any questions for the agent or landlord. Here, we have compiled a list of recommended points to check on viewing day: 

General features

  • Bedroom size 
  • Storage space
  • Water pressure and hot water: check the taps to ensure that there is hot water running and if the water pressure is high.  
  • Signs of mould/damp: Landlords have a legal duty to ensure the property is mould and damp free. Mould and damp is a health hazard – if you spot any during your viewing, ask the landlord if they will be addressing this before you move in.
  • Temperature: in the UK the weather can become quite cold. Ensure that the heating is working and ask whether there is double glazing, as this can make significant savings on heating bills. If you come from a hot country – don’t expect any air conditioning unless you’re willing to pay for a premium flat!
  • Smoke alarms: ask the landlord where the smoke alarms are and when they were last tested. 

Furnished properties

Double-check whether the property is furnished or not when making the viewing. Although there might be furniture there at the time, this may not be included when you move in. If the property is furnished, check for: 

  • Couches, beds, tables, and chairs: Are these of a good, safe standard? If something is broken, will the landlord be willing to repair or replace it before you move in?
  • Appliances: Is a fridge, freezer, dishwasher, and washing machine included? 
  • Curtains/blinds: Are these included, or will you need to arrange your own? If you are a light sleeper, do they block out enough light?
  • If anything is missing, ask the landlord if they are able to replace it before you move in.

The neighbourhood

Viewings are an ideal time to not only check whether you like the house, but also whether you would be happy living in the area. Here are some important factors to consider when walking around the neighbourhood at your viewing:

  • Public transport: how close the property is to public transport, and what the running times of the bus and train services are. 
  • Amenities: are there restaurants, supermarkets, pubs, bars, gyms and schools nearby? At SearchSmartly, we show the distance between the property and their nearest amenities.
  • Noise levels: is the property overlooking a busy street, train tracks, or an airport flight path? Stick around for 5-10 minutes and keep an eye out for any signs of noise. You may even wish to open the windows to see what noise levels might be like on a warm summer day when you might want a breeze flowing in.
  • Others: there may be other considerations that are important to you, such as whether the area is well-lit at night, or who your neighbours will be. 

Broken or damaged items

  • Make sure you check throughout the viewing whether any items are damaged or broken, both inside and outside the property. If you cannot see any apparent damages, you can ask the landlord/agent if there is anything you should know about.
  • If any items are broken, ask whether they are going to be repaired. If not, it is important that you take a photo on the first day you move in so that it is clear to the landlord that the damage was there before you arrived. 
  • Ask what the procedure is for any items that become broken or damaged during your tenancy, including checking what the emergency number is.

Overall, with just a little bit of preparation, you can make the most out of your viewings and really make sure you only commit to renting the right place for you to call home. And remember to stick to your ‘dealbreakers’ without being pressured into renting a place that just doesn’t fit your needs.

At SearchSmartly, you can request viewings at any time through the convenience of our smart search platform, and relax while our friendly support team gets you booked in for your viewings. Our team is there to answer any questions you might have, from viewings to contracts, and will check up on how your viewings are going to make sure you have all the support you need.

Ready to move ahead with the next steps in your property search journey? Why not explore other parts of our guide and find out how to search for a property, prepare the relevant documentation and move in.

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